Title:
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** P421/CI-17-796 CenturyLink QC
In the Matter of Commission Inquiry into CenturyLink's Compliance with TAP Statutes and Rules.
Whether CenturyLink is meeting the requirements of Minnesota Statutes Sections 237.69 - 237.711 and Minnesota Rules Chapter 7817 in administering the Telephone Assistance Plan (TAP) to its customers.
What action, if any, should the Commission take to clarify the definition of a customer "complaint"? (PUC: McCarthy)
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