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* E-002/M-23-73; Northern States Power Company d/b/a Xcel Energy;
E-015/M-23-75; Minnesota Power;
E-017/M-23-76 Otter Tail Power Company
In the Matter of Xcel Energy’s 2022 Annual Safety, Reliability and Service Quality Report;
In the Matter of Minnesota Power’s 2022 Annual Safety, Reliability and Service Quality Report;
In the Matter of Otter Tail Power Company’s 2022 Annual Safety, Reliability and Service Quality Report.
1. Should the Commission accept Minnesota Power’s, Otter Tail Power Company’s, and Xcel Energy’s 2022 Safety, Reliability, and Service Quality Metrics Reports?
2. Are the utilities’ reports consistent with recent Orders and Minn. Rules Ch. 7826 on Electric Utility Standards?
3. At what level should the Commission set the utilities’ 2023 Reliability Standards?
4. What additional solutions might utilities pursue to improve call center response time?
5. Are there other issues or concerns related to this matter? (PUC: McShane; Noyce)