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13-114
| 6 | 1. | | M - Miscellaneous | *** E,G002/CI-02-2034; Northern States Power Co. d/b/a Xcel Energy
E,G002/M-12-383
In the Matter of an Investigation & Audit of Service Quality Reporting - Fraudwise Report;
In the Matter of the Petition of Northern States Power Company d/b/a Xcel Energy for Approval of Amendments to its Natural Gas and Electric Service Quality Tariffs Originally Established in Docket No. E, G-002/CI-02-2034.
1. Should the Commission accept Xcel Energy’s Annual 2024 Quality of Service (QSP) Report?
2. Should the Commission approve Xcel Energy’s proposal to use 50% of the Customer Complaint under performance penalty for bill credits to past due customers?
3. Should the Commission approve Xcel Energy’s proposal to use 50% of the Telephone Response Time under performance penalty for deployment of its Live Chat function?
4. Are there other issues or concerns related to this matter? (PUC: McShane) | |
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Details 2025-257
| 1 | 2. | | GR - General Rate | ** E017/GR-25-359 Otter Tail Power Co.
In the Matter of the Application of Otter Tail Power Co. for Authority to Increase Rates for Electric Service in Minnesota.
Should this filing be accepted, the proposed rates suspended, this matter referred to the Court of Administrative Hearings, and interim rates set as requested? (PUC: Bonnett, Andringa, Mohamed, Pham, Worlobah) | |
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Details 2025-098
| 2 | 3. | | PR - Periodic Reports | * U999/PR-25-16 All Utilities
In the Matter of Commission Subcommittee Delegations under Minn. Stat. 216A.03, subdivision 8.
1. What action should the Commission take on the Commission Subcommittee Delegations for Regional Transmission Organizations (RTOs)?
2. What action should the Commission take on a proxy for NERC voting ballots? (PUC: Rosier) | |
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